The family of a Resthaven Leabrook resident recently contacted Resthaven, to thank staff for the care given to their mother, prior to her passing away in late 2019.
‘I feel it is very important to let you know that both Mum and I were so very impressed by the level of care received during her stay at this facility.’
‘All of the staff from management, nurses, carer workers, kitchen, lifestyle etc., were just wonderful. So very friendly, bright and uplifting, so caring, considerate and responsive. Our expectations were far exceeded from the very first day Mum entered. The quality, presentation and variety of the meals was excellent. Anything Mum needed was organised and taken care of virtually immediately.’
‘It is clear that your staff selection and training programs are marvellous I have never experienced this in other facilities that I have had experience with.’
‘I never wanted to enter a care facility and neither did Mum but we both changed our mind after experiencing your brilliant Leabrook venue, I would be more than happy to enter this one if the need arises. Mum constantly thanked me for finding and placing her here.’
‘During her last days your staff could not have been more caring and compassionate. Mum was kept pain free, relaxed and comfortable as could possibly be expected. I am so glad she was able to be so at peace right to the end.’
‘I thank you and your staff for such wonderful care and support and your extremely comfortable facility.’
‘My utmost gratitude and thanks.’
Resthaven Leabrook is just one of Resthaven’s twelve fully accredited residential homes located across South Australia.