• Community Services – COVID-19 Update

    Community Services – COVID-19 Update

    Resthaven Community Services continue to support people living at home.

    The COVID-19 pandemic has greatly changed the way we live. To help keep us safe, it is likely that our lives will be different for a while. For everyone’s safety, Resthaven complies with the South Australian Police Commissioner’s Directions under the Emergency Management Act 2004 to ensure that the services we deliver are safe.

    The Australian Government Department of Health has produced an information sheet explaining that it’s safe to continue with your aged care services. To view it, click HERE to download the Information Sheet: It’s ok to have home care for your reference.

    The key messages for everyone are:

    • Wash hands frequently with soap and water, before and after eating, and after going to the toilet.
    • Cover your cough and sneeze, dispose of tissues, and wash your hands.
    • If unwell, avoid contact with others (stay more than 1.5 metres from people).
    • Exercise personal responsibility for social distancing measures – keep a minimum 1.5 metres.

    Resthaven has strict protocols in place to comply with these key messages. In addition, Resthaven staff undertake enhanced infection control education and training. Staff also complete screening questions when attending to services prior to entering a client’s home, and maintain social distancing every visit.  Resthaven’s screening questions protocol aims to eliminate staff exposure to the COVID-19 infection, reducing risk.

    We reinforce the government message that in-home community services are safe. Resthaven continues to monitor the government advice and remains committed to providing services with the minimal impact for clients as possible, adhering to all emergency management orders as they arise.

    Resthaven has recommenced social groups, exercise and rehabilitation gym services at our Wellness Centres, with additional disinfection and environmental cleaning, temperature checking, increased hand hygiene and strict social distancing in place at all sessions to ensure safety.

    Resthaven staff will contact clients to discuss their choices and preferences regarding the support they choose to receive.

    Anyone wishing to access aged care and support at home is encouraged to call 1300 13 66 33 to enquire about options currently available.

    Community Respite Services

    Resthaven continues to offer flexible respite options, including in-home, group day or overnight respite, for people who care for frail older people, including those with short term memory loss. Click here for details. A My Aged Care referral number is required to access community respite services.

    Look after yourself

    Being aware of how you’re feeling and knowing what you can do to look after your mental wellbeing is an important part of staying healthy during this challenging time.  To assist, the Government has funded many initiatives, including the Beyond Blue Coronavirus Mental Wellbeing Support Services, free call 1800 512 348. Support is available 24 hours, every day.

    Government information is updated daily at www.health.gov.au

    Call the COVID-19 support line on 1800 171 866 Monday to Friday, except public holidays, from 8.30am to 6pm for free mental health support. For general information, you can call the National Coronavirus Health Information Line: 1800 020 080.

    Alternatively, call the SA COVID-19 Information Line on 1800 253 787 8am to 8pm, 7 days a week or visit: www.sahealth.sa.gov.au/COVID2019