Information for Visitors to Resthaven Residential Aged Care Homes

Resthaven continues to monitor visitors to Resthaven Residential Aged Care homes in accordance with the state government direction, which prescribes no more than two visitors, only once per day, for each resident. We request family and friends liaise with each other to coordinate visits to avoid disappointment.

Visiting hours are from 1 – 3 pm, 7 days a week.

Visitors are to stay for a maximum of one hour in the resident’s room or outdoors or in a specific designated area of the residential aged care facility, rather than in communal areas. Click HERE to view the Residential Visiting Arrangements Fact Sheet.

All visitors are to use the main entrance only, and undertake a screening process that includes temperature checking and sighting of proof of having had an influenza vaccination this year. For details, check the fact sheet here: (insert link)

A pet (on a lead at all times) is welcome to accompany the one or two visitors per resident at the same time each day, if maintained at the social distancing of 1.5m from all residents, staff and other visitors at all times.

Looking for an aged care home?

Resthaven’s Residential Accommodation Enquiries (RAE) team welcome enquiries about vacancies and residential respite accommodation. Call 8373 9113 for general enquiries or email accommodation@resthaven.asn.au

Prospective residents may arrange to view a current vacant room. Arrangements will be made between the prospective resident, the Residential Accommodation Enquiries team and the relevant Resthaven site. The visit is to be of a short duration and by a maximum of only two people. Site tours are not currently permitted.

Go to our Tours page here for contact details and to arrange a private inspection. Alternatively, view the film for the site you are interested in here.