• COVID-19

    Community Services – COVID-19 Update

    Resthaven Community Services provide essential services and continue to support people living at home. Resthaven staff will contact clients to discuss their choices and preferences regarding the support they choose to receive as restrictions ease.  Anyone wishing to access aged care and support at home is encouraged to call 1300 13 66 33 to enquire … Continued

    Information for Visitors to Resthaven Residential Aged Care Homes

    Resthaven continues to monitor visitors to Resthaven Residential Aged Care homes in accordance with the state government direction, which prescribes no more than two visitors, only once per day, for each resident. We request family and friends liaise with each other to coordinate visits to avoid disappointment. Visiting hours are from 1 – 3 pm, … Continued

    Updates to the State Emergency Management Directions – COVID-19

    The South Australian Police Commissioner has updated the Emergency Management Direction 2020 (Residential Aged Care Facilities No 4), with changes effective today. The current daily visiting times of between 1pm and 3pm remain in place. We appreciate your understanding and cooperation to ensure that all the required screening is completed appropriately prior to your visit. … Continued

    Measures for COVID-19 pandemic


    Visiting Arrangements and Screening

    Note: This information is superseded by subsequent notifications. Please visit this page for the latest information.  Older people are more susceptible to contracting and being seriously affected by COVID-19. As we all adapt to the current environment, Resthaven has restricted visitor access to our residential aged care services in line with the SA Police Commissioner’s Directions. … Continued

    Visiting Hours for Mother’s Day: Sunday 10 May, 2020

    For Mother’s Day, this Sunday 10 May, 2020, the visiting time at Resthaven’s residential aged care homes has been extended to 1-5pm. Limited daily visiting arrangements on all other days are between 1-3pm. We appreciate your support, cooperation and understanding in ensuring all of the required entry screening is completed appropriately prior to entry. Please … Continued

    Updated visitor guidelines


    Revised measures for COVID‐19 Pandemic Visitor Restrictions

    Note: This information is superseded by subsequent notifications. Please visit this page for the latest information.  A further update regarding visitor restrictions in Resthaven residential aged care homes, having given formal regard to the Direction as outlined to by the Chief Executive of the SA Department of Health and Wellbeing in recent days. The Direction is … Continued

    Further Update on the COVID-19 Pandemic Visitor Restrictions

    Following some recent confusing media announcements by the Prime Minister, other politicians, and the Chief Medical Officer, I write  a further update on the COVID-19 pandemic visitor restrictions at Resthaven. At present, the current visitor restrictions have not changed. No visitors are permitted within our residential homes, with the exception of visiting allowed at the … Continued

    Update on COVID-19 Visitor Restrictions

    Resthaven continues to review the situation regularly as the COVID-19 pandemic status changes. On 20 March 2020, Resthaven introduced limited visiting hours to prevent the COVID-19 Coronavirus from entering Resthaven’s residential aged care homes. However, due to difficulties with managing the expectations of this, and in considering the risks for residents and staff, we took … Continued

    Staying Connected

    Staying connected with communities is vitally important for older people and their families, now more than ever. Resthaven is adapting the delivery of some of our aged care services to ensure that the older people whom we support can stay in touch with their communities, and stay occupied, during the COVID-19 pandemic. We are implementing … Continued

    Resthaven staff are prepared

    The Resthaven staff team is adapting to the challenges of the COVID-19 pandemic whilst undertaking the essential services provided to older individuals every day. We are very proud of their outstanding commitment. Resthaven has a COVID-19 management group, which meets regularly, to monitor the current situation and review our plan. Our staff are committed to … Continued

    New residents welcome

    During the COVID-19 pandemic, the protection of vulnerable older people from this potentially deadly infection is foremost in people’s minds. However, older people continue to need support, and Resthaven continues to provide our essential services in the community and in our twelve residential aged care homes. Resthaven’s Residential Accommodation Enquiries team welcomes enquiries for residential … Continued

    Update on COVID-19 Coronavirus Visitor Restrictions

    Note: This information is superseded by subsequent notifications. Please visit this page for the latest information.  Effective from 12 noon Wednesday, 25 March 2020, ALL visitors are restricted from visiting any Resthaven Residential Home until further notice. Only the following visitor exclusions apply: Where a resident is on an End of Life pathway, or Where a … Continued

    Community Services Update


    Update on current services

    Resthaven Community Services are an essential service and we continue to support people living at home. We have notified clients outlining the arrangements that are in place for those receiving Resthaven services. All staff observe the protocols for good hand hygiene. The Government has instructed aged care providers to cancel all social group and/or exercise … Continued

    COVID-19: An evolving situation

    In what is an extremely fluid, evolving situation, Resthaven will continue to update the community. Following the announcement on 18 March 2020 by Prime Minister Scott Morrison of further restrictions to minimise the risk of exposure for the vulnerable people in our care, Resthaven has implemented the following restrictions, effective immediately.   Visiting Restrictions in … Continued

    Cancellation of external events

    Former Resthaven CEO, Richard Hearn, reassures the public that Resthaven is taking important and significant measures to ensure the safety of the older people whom Resthaven supports, in the face of the coronavirus COVID-19 pandemic. ‘A precaution we are taking is to postpone planned events and limit on site and external gatherings until further notice … Continued

    Humanity is the key

    The world is in a state of high anxiety as the coronavirus COVID-19 pandemic continues to impact the globe in ever increasing intensity. It is easy to be swept up and lose perspective. Unfortunately, this unique situation generates an environment of anxiety and fear, whilst we need to remain calm and considered in everyday living. … Continued