The daughter of former Resthaven Malvern resident, Nancy*, recently contacted the home to thank staff for the high quality care and support of her mother.
‘I sincerely wish to thank the management and staff of Resthaven Malvern for the care of my mother and uncle,’ says Janet*.
‘I have been involved with Resthaven for 12 years, and there has never been an occasion to complain about the care of my family.’
‘Because I visited every week, I have witnessed first-hand the patience, friendliness, genuine concern, immediate response and professionalism from everyone.’
‘From laundry, maintenance, cook, cleaners, hairdresser, nurses, carers and management, all need to be applauded for their dedication to clients.’
‘On behalf of my sisters, thank you.’
Resthaven supports around 1,200 older people in eleven fully accredited residential homes across metropolitan Adelaide, Murray Bridge, Port Elliot, and Mount Gambier.
*Names have been changed to protect the privacy of our customers.