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    Charter of Aged Care Rights

    Resthaven supports your rights through the Australian Government’s Charter of Aged Care Rights.

    Learn about your rights as stated in the Charter.

    Community Nursing

    Resthaven is contracted by the Department of Veterans’ Affairs (DVA) to provide a full range of nursing services, including palliative care, for eligible Veterans.

    Referrals are welcome from general practitioners, hospitals, community nurses and allied health professionals. All referral agencies must identify their DVA provider number on the referral. Read this brochure for more information, and to find out if you are eligible.

    Consumer Directed Care Frequently Asked Questions

    Access services that give you more choice and control over the types of care and services you receive, how they are delivered and who delivers them to you.

    Download the fact sheet to learn more about Consumer Directed Care.

    Home Care Packages

    Resthaven supports older people who require assistance to remain at home through individually tailored support services called ‘Home Care Packages’.

    Services are delivered using a Consumer Directed Care (CDC) approach, which gives the older person choice and flexibility in the way their care and support is provided.

    For more information, phone 1300 13 66 33.

    In Home Support (Commonwealth Home Support Program)

    Resthaven assists older people to remain independent and safe in their home and to participate in community life.

    Read this brochure to find out what services we provide, the benefits a little support at home makes in your everyday life, and if you are eligible for our in-home services.

    Lifestyle Choices Plus

    A private service option, offering older people a range of support on a fee for service basis.

    It offers flexibility and choice – do what you want to do, when you want to. Choose from once-off, short-term, or ongoing flexible, private services. No matter whether you live at home, in a retirement village, apartment or residential aged care home, you can access Lifestyle Choices Plus. Services are provided by Resthaven’s highly trained, police checked, qualified and skilled staff.

    Resthaven practices a minimal restrictive practice approach

    Resthaven practices a minimal restrictive practice approach. A brochure to assist residents, clients, and representatives.

    It provides information about this approach is including examples and common misunderstandings about restrictive practice.