• Resthaven Bellevue Heights

    Resthaven has been notified that several residents at Resthaven Bellevue Heights have tested positive for COVID-19. Unfortunately, the site is now considered an outbreak site.

    As a result, we have initiated our COVID-19 outbreak management plan. To keep our community informed, we will maintain regular communication via text message.

    Visiting is limited to those known as Partners in Care and named visitors. Prior to visiting, we suggest either confirming visiting arrangements with the primary contact or calling the site for clarification.

    Residents in areas that are not affected by the outbreak continue to be free to move about the site, enjoying both the indoor and outdoor areas, and practicing COVID-19 friendly behaviours such as physical distancing and hand hygiene.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, please ensure you sign in using the QR code and electronic visitor management system on entry via the main doors, and allow time for this process.

    If you have any symptoms of COVID-19, are unvaccinated for COVID-19 or are deemed a close contact of a positive case, you are not permitted to enter.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with the latest information as soon as possible.

    Resthaven is pleased to advise that the site is not currently restricting visitors. Primary resident contacts are notified of any exposures or outbreaks at the site. Prior to visiting, we suggest either confirming visiting arrangements with the primary resident contact or calling the site for clarification on the day to confirm. Thank you for your patience and cooperation.

    We are pleased to announce that, effective Friday 11 March, normal visiting arrangements have been reinstated at all Resthaven residential aged care homes.

    Residents are free to move around the site. Due to the high numbers of community transmission of COVID-19 in South Australia, the interim visiting arrangements will remain in place at this time.

    Visiting

    Monday to Friday: 10am until 12 noon, and 2pm until 4pm.

    Weekends and public holidays: 1pm until 5pm.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, visiting hours and times will be restricted to one visit by a maximum of two people, per resident, per day.

    Please ensure you sign in using the QR code and electronic visitor management system. If you have any symptoms of COVID-19, or are deemed a close contact of a positive case, you are not permitted to enter. Please also be aware that all visitors to an aged care facility are now required to have a COVID-19 Booster Vaccination when eligible. Please show your evidence of your booster vaccination on entry so it can be uploaded to the Visitor Management System.

    Whilst there is significantly high numbers of COVID-19 transmission in South Australia, SA Government and SA Health are asking people to limit unnecessary time in the community. In the interest of keeping our vulnerable community safe, we support this approach and strongly discourage all residents from leaving the site.

    We continue to liaise with SA Health and the Australian Department of Health, and thank our site communities for their ongoing patience and cooperation.

    Unfortunately, Resthaven has been notified that one staff member at Resthaven Bellevue Heights has tested positive to COVID-19. No close contacts have been identified.

    Under the SA Health guidelines, the site is considered a COVID-19 Exposure Site, and some residents are being tested as a precautionary measure.

    The primary contact for each resident will receive regular communication via text message.

    Residents are free to move about the site, and interim visiting arrangements will continue for visitors who meet all existing entry requirements.

    We are very pleased to advise that the COVID-19 exposure declaration for this site has been resolved.

    Due to the high numbers of community transmission of COVID-19 in South Australia, the interim visiting arrangements will remain in place at this time.

    Visiting

    Monday to Friday: 10am until 12 noon, and 2pm until 4pm.

    Weekends and public holidays: 1pm until 5pm.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, visiting hours and times will be restricted to one visit by a maximum of two people, per resident, per day.

    Please ensure you sign in using the QR code and electronic visitor management system. If you have any symptoms of COVID-19, or are deemed a close contact of a positive case, you are not permitted to enter. Please also be aware that all visitors to an aged care facility are now required to have a COVID-19 Booster Vaccination when eligible.

    Whilst there is significantly high numbers of COVID-19 transmission in South Australia, SA Government and SA Health are asking people to limit unnecessary time in the community. In the interest of keeping our vulnerable community safe, we support this approach and strongly discourage all residents from leaving the site.

    Unfortunately, Resthaven has been notified that a staff member at Resthaven Bellevue Heights has tested positive to COVID-19. No close contacts have been identified.

    Under the SA Health guidelines, the site is considered a COVID-19 Exposure Site, and some residents are being tested as a precautionary measure.

    The primary contact for each resident will receive regular communication via text message.

    Residents are free to move about the site, and interim visiting arrangements will continue for visitors who meet all existing entry requirements.

    We are very pleased to advise all residents tested have now returned negative results and the outbreak is declared resolved. Residents are now free to move about the site.

    We take the opportunity to thank residents and families for their support and messages of appreciation during these challenging times. We would also like to acknowledge our staff who have worked tirelessly through these outbreaks ensuring our residents are well looked after and kept safe.

    Due to the high numbers of community transmission of COVID-19 in South Australia, the interim visiting arrangements will remain in place at this time.

    We are pleased to advise that SA Health have updated their guidelines for Residential Aged Care sites in managing COVID-19 Outbreaks.

    Previously if there was a single positive case of COVID-19 in a staff member or visitor, the site was considered to be in a declared outbreak. This definition has now changed to a COVID-19 Exposure site. A COVID-19 Outbreak site is now defined as two or more positive staff members who were diagnosed at the same time, or, one positive resident.

    As a result we have reviewed our current restrictions in line with this new advice. Residents are now free to move about the site, and we are able to recommence some visiting arrangements for visitors who meet all existing entry requirements.

    Unfortunately, as the site is still considered an outbreak site, residents are unable to leave the site.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with the latest information as soon as possible.

    Update for Families

    Resthaven Bellevue Heights has been notified that a resident has tested positive for COVID-19. The resident’s family are aware and the primary contact is being regularly updated. Close contacts have been identified and will be tested.

    As we had already activated the Resthaven COVID-19 Outbreak Management Plan, the site is in a good position to manage this outbreak. The site remains closed to visitors as directed by SA Health. Residents are due to be tested again tomorrow and remain in their rooms with regular monitoring and extra support.

    Thank you for your ongoing support.

    We would like to take the opportunity to thank you for your support over what has been a difficult and challenging two weeks.

    Residents are due for testing again tomorrow and again on 12 January. The testing requirements and current restrictions are reviewed regularly and may alter depending on new exposures. The current restrictions continue to be in place until otherwise advised.

    Thank you for your continued support.

    We have been notified that a fully vaccinated agency personal carer who provided care to residents in Manson, Acacia and Correa on one shift only between 7am – 3pm on Thursday 23rd December has now tested positive for COVID-19.

    As a result, we have initiated our COVID-19 outbreak management plan. Contact tracing is underway. To keep our community informed, we will maintain regular communication via text message.

    Entry and exit to the site is currently restricted and will remain so until we are notified otherwise by SA Health. Visiting is not permitted and residents are not able to leave the facility at this time.

    All residents are being monitored regularly in their rooms, with additional personal protective equipment in use. Testing of all residents is being arranged. Please limit contact with the site whilst we manage this situation and ensure all the parts of the COVID-19 outbreak plan are in place.

    The key contact for each resident will receive regular communication by SMS. Key resident contacts are to notify other family members and friends. Where a resident is identified as a close contact, we will advise key contacts directly, and will notify them of test results as they are made available to us. Please minimise phone calls and contact to the site.

    All Resthaven Bellevue Heights staff and volunteers, and 90% of residents, are fully vaccinated, and some have received a booster vaccine.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with information as soon as possible.

    Resthaven appreciates your understanding and support during this difficult time.

    More information is available at www.sahealth.sa.gov.au/COVIDpositive. For the latest public advice, call the SA Health Information line: 1800 253 787.