• Resthaven Craigmore

    We have reviewed our current restrictions in line with the new SA Health advice and are pleased to advise we are able to ease some restrictions.

    Residents in areas not affected by the outbreak are now free to move about the site, enjoying both the indoor and outdoor areas, and practicing COVID-19 friendly behaviours such as physical distancing and hand hygiene.

    For residents in unaffected areas, we are now able to recommence some visiting arrangements for visitors who meet all existing entry requirements. We provided the details of the affected areas to primary contacts by SMS yesterday. Prior to visiting, we suggest either confirming visiting arrangements with the primary contact or calling the site for clarification.

    Unfortunately, as the site is still considered an outbreak site, residents are unable to leave the site. We are awaiting testing results before easing any further restrictions.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with the latest information as soon as possible.

    Visiting times

    Monday to Friday: 10am until 12 noon, and 2pm until 4pm.

    Weekends and public holidays: 1pm until 5pm.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, visiting hours and times will be restricted to one visit by a maximum of two people, per resident, per day.

    Please ensure you sign in using the QR code and electronic visitor management system. If you have any symptoms of COVID, or are deemed a close contact of a positive case, you are not permitted to enter.

    Update

    SA Health have updated their guidelines for Residential Aged Care sites in managing COVID Outbreaks.

    Previously if there was a single positive case of COVID-19 in a staff member or visitor, the site was considered to be in a declared outbreak. This definition has now changed to a COVID-19 Exposure site. A COVID-19 Outbreak site is now defined as two or more positive staff members who were diagnosed at the same time, or, one positive resident.

    As a result we have reviewed our current restrictions in line with this new advice, but unfortunately at this stage, the site is still considered a prescribed outbreak site and remains under current restrictions. The primary contact for each resident will receive regular communication by SMS. Primary contacts are to notify other family members and friends.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with the latest information as soon as possible.

    We appreciate your understanding and support during this difficult time.

    Update for Families

    Residents have been re-tested today, their results are expected in the next 24-48 hours. Residents will be tested again on 17 January unless required earlier. Resthaven is monitoring the situation carefully, and resident primary contacts are being updated regularly.

    Unfortunately, we have been notified today that two residents have tested positive to COVID-19.

    The residents are both asymptomatic, in a stable condition and their family are aware. Primary contacts of positive residents are being regularly updated.

    The positive residents are being looked after by dedicated staff to reduce the risk of transmission. Site wide testing will occur again on the 10 January.

    Residents are to remain in their rooms with regular monitoring and extra support.

    We would like to take the opportunity to thank you for your support over what has been a difficult and challenging two weeks.

    Residents have been tested today and are due to be tested again on the 10 January.

    The testing requirements and restrictions are reviewed regularly and may alter depending on new exposures. The current restrictions continue to be in place until otherwise advised.

    Thank you for your support.

    We have been informed that an employee who worked at Resthaven Craigmore over the Christmas period, has now tested positive for COVID-19. The employee has not worked since becoming symptomatic.

    Our COVID-19 outbreak management plan was activated on 28 December 2021 as a precautionary measure. All residents will remain in their rooms with additional PPE in place and regular monitoring. Testing of all residents will be arranged once we receive directions from SA Health. The site remains closed to visiting and residents are also unable to leave the home.

    We are providing regular communication to families by SMS and where a resident is identified as a close contact we will advise you directly. We ask your support by limiting your contact with the site, in particular today, whilst staff prepare to manage this situation. We will notify families of test results as they are made available to us, please do not call seeking these.

    We will continue to liaise with SA Health and the Australian Department of Health and will update the website with information as soon as possible.

    Resthaven appreciates your understanding and support during this difficult time.

    More information is available at www.sahealth.sa.gov.au/COVIDpositive. For the latest public advice, call the SA Health Information line: 1800 253 787.