Resthaven receives much positive feedback from our customers, and this is just one story.
Recently, the team at Resthaven Marion were contacted by the wife of a resident, who wanted to express their thanks for their care of her husband, John*.
‘I am impressed by the friendliness, and caring attitude, of all staff members involved in attending my husband,’ says June*.
‘We have been married for 70 years, and in that long association have seldom been apart for more than a few nights.’
‘I am grateful for the patience that staff have shown on the frequent occasions I have approached them with queries.’
Manager, Residential Services, Anthea Tyler, says, ‘This wonderful feedback is confirmation of the great staff team, and high quality care we provide at Resthaven.’
‘We sincerely thank June for letting us know how we’re doing in caring for her husband.’
‘We welcome all feedback, as it allows us to continue to support residents in their individual wellness goals.’
*Names have been changed to protect the privacy of our customers.