• Resthaven Mitcham

    Resthaven is pleased to advise that the site is not currently restricting visitors. Primary resident contacts are notified of any exposures or outbreaks at the site. Prior to visiting, we suggest either confirming visiting arrangements with the primary resident contact or calling the site for clarification on the day to confirm. Thank you for your patience and cooperation.

    We are pleased to announce that, effective Friday 11 March, normal visiting arrangements have been reinstated at all Resthaven residential aged care homes.

    Residents are free to move around the site. Due to the high numbers of community transmission of COVID-19 in South Australia, the interim visiting arrangements will remain in place at this time.

    Visiting

    Monday to Friday: 10am until 12 noon, and 2pm until 4pm.

    Weekends and public holidays: 1pm until 5pm.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, visiting hours and times will be restricted to one visit by a maximum of two people, per resident, per day.

    Please ensure you sign in using the QR code and electronic visitor management system. If you have any symptoms of COVID-19, or are deemed a close contact of a positive case, you are not permitted to enter. Please also be aware that all visitors to an aged care facility are now required to have a COVID-19 Booster Vaccination when eligible.

    Whilst there is significantly high numbers of COVID-19 transmission in South Australia, SA Government and SA Health are asking people to limit unnecessary time in the community. In the interest of keeping our vulnerable community safe, we support this approach and strongly discourage all residents from leaving the site.

     

    We are very pleased to advise there are currently no positive residents on site, and the COVID-19 outbreak is declared resolved. Residents are now free to move about the site and have visitors.

    We take the opportunity to thank residents and families for their support and messages of appreciation during these challenging times. We would also like to acknowledge our staff who have worked tirelessly through these outbreaks ensuring our residents are well looked after and kept safe.

    Due to the high numbers of community transmission of COVID-19 in South Australia, the interim visiting arrangements will remain in place at this time.

    We are pleased to advise that those residents in areas not affected by the outbreak are now free to move about the site, enjoying both the indoor and outdoor areas, and are able to receive visitors who meet all existing entry requirements. Everyone is to be vigilant in practicing COVID-19 friendly behaviours, such as maintaining physical distance and practicing good hand hygiene.

    Unfortunately, those residents in affected areas are unable to receive visitors or leave that area.

    We have provided the details of the affected areas to primary contacts by SMS. Prior to visiting, we suggest either confirming visiting arrangements with the primary contact or calling the site for clarification.

    Unfortunately, as the site is still considered an outbreak site, residents are unable to leave the site. We are awaiting testing results before easing any further restrictions.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with the latest information as soon as possible.

    Unfortunately, Resthaven has been notified that a resident has returned a positive COVID-19 result. The resident has minimal symptoms and will be looked after by dedicated staff to reduce the risk of transmission.

    The COVID-19 Outbreak Management Plan has been re-activated and the site is classed again as a COVID-19 Outbreak Site. The site is closed to general visiting as directed by SA Health, and residents are unable to leave the home.

    All residents will be tested and are required to remain in their rooms with additional support at this time. Residents are being monitored regularly, with additional personal protective equipment in use.

    The primary contact for each resident will receive regular communication by SMS. Primary resident contacts are to notify other family members and friends. Where a resident is identified as a close contact, we will advise primary contacts directly, and will notify them of test results as they are made available to us.

    We ask for your support by limiting your contact with the site, in particular today, whilst staff are managing this situation.

    Resthaven appreciates your understanding and support during this difficult time.

    Unfortunately, Resthaven has been notified that one staff member at Resthaven Mitcham has tested positive to COVID-19. No close contacts have been identified.

    Under the SA Health guidelines, the site is considered a COVID-19 Exposure Site, and some residents are being tested as a precautionary measure.

    The primary contact for each resident will receive regular communication via text message.

    Residents are free to move about the site, and we have recommenced some visiting arrangements for visitors who meet all existing entry requirements.

    Visiting

    Monday to Friday: 10am until 12 noon, and 2pm until 4pm.

    Weekends and public holidays: 1pm until 5pm.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, visiting hours and times will be restricted to one visit by a maximum of two people, per resident, per day.

    Please ensure you sign in using the QR code and electronic visitor management system. If you have any symptoms of COVID-19, or are deemed a close contact of a positive case, you are not permitted to enter.

    We continue to liaise with SA Health and the Australian Department of Health, and thank our site communities for their ongoing patience and cooperation.

    We are pleased to advise that SA Health have updated their guidelines for Residential Aged Care sites in managing COVID-19 Outbreaks.

    Previously if there was a single positive case of COVID-19 in a staff member or visitor, the site was considered to be in a declared outbreak. This definition has now changed to a COVID-19 Exposure site. A COVID-19 Outbreak site is now defined as two or more positive staff members who were diagnosed at the same time, or, one positive resident.

    As a result we have reviewed our current restrictions in line with this new advice. Residents are now free to move about the site, and we are able to recommence some visiting arrangements for visitors who meet all existing entry requirements.

    Unfortunately, as the site is still considered an outbreak site, residents are unable to leave the site.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with the latest information as soon as possible.

    Visiting

    Monday to Friday: 10am until 12 noon, and 2pm until 4pm.

    Weekends and public holidays: 1pm until 5pm.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, visiting hours and times will be restricted to one visit by a maximum of two people, per resident, per day.

    Please ensure you sign in using the QR code and electronic visitor management system. If you have any symptoms of COVID-19, or are deemed a close contact of a positive case, you are not permitted to enter.

    Update for Families

    Fortunately, there are no COVID-19 positive residents at this time.

    Residents are due to be tested again on 13 January, primary contacts will be advised of results as soon as possible.

    Thank you for your support.

    We would like to take the opportunity to thank you for your support over what has been a difficult and challenging two weeks.

    Residents were tested yesterday and are due to be tested again on 13 January. The testing requirements and current restrictions are reviewed regularly and may alter depending on new exposures. The current restrictions continue to be in place until otherwise advised.

    Thank you for your continued support.

    On 2 January, 2022, Resthaven was notified that a fully vaccinated Personal Carer who last worked on 28 December, 2021 at Resthaven Mitcham has returned a positive COVID-19 result. Close contacts have been identified and will be tested.

    As the Resthaven COVID-19 Outbreak Management Plan was already activated, the site is in a good position to manage this outbreak. The site remains closed to visitors as directed by SA Health. Thank you for your ongoing support.

    All residents will be tested and are required to remain in their rooms with additional support at this time. Residents are being monitored regularly, with additional personal protective equipment in use. Please limit contact with the site whilst we manage this situation.

    The key contact for each resident will receive regular communication by SMS. Key resident contacts are to notify other family members and friends. Where a resident is identified as a close contact, we will advise key contacts directly, and will notify them of test results as they are made available to us.

    All Resthaven Mitcham staff and volunteers, and 89% of residents, are fully vaccinated, and some have received a booster vaccine.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with information as soon as possible.

    Resthaven appreciates your understanding and support during this difficult time.

    More information is available at www.sahealth.sa.gov.au/COVIDpositive. For the latest public advice, call the SA Health Coronavirus Information line: 1800 253 787

    All Resthaven residential aged care sites are currently closed to general visiting.

    The primary contacts of residents at all sites are receiving regular communication via text message and we are regularly updating this page. If you plan to visit one of our sites, please check this link first for the latest visiting information. Thank you for your understanding.

    On Tuesday21 December 2021, Resthaven was notified that a staff member who worked at Resthaven Mitcham on Friday, 17 December, is a close contact of household members who have tested positive for COVID-19. A close contact is someone who has had face-to-face contact with someone who has tested positive for COVID-19 where there is reasonable risk of transmission.

    We are happy to let you know that all COVID-19 testing at Resthaven Mitcham for staff and residents affected has returned negative results. Visiting resumes as usual.

    Please follow all necessary infection control precautions and note the need to wear a surgical mask correctly at all times when present.

    All Resthaven Mitcham staff and 89% of residents are double vaccinated and 68 residents have received a booster vaccine.

    Resthaven’s experienced clinical staff teams, who are skilled in infection control management and processes, are monitoring the situation closely together with SA Health Communicable Disease Branch. We continue to liaise with SA Health and the Australian Department of Health.

    Our focus is on protecting the health and wellbeing of our residents and clients, along with employees and volunteers, and their families. We will keep our community informed about the situation.