• Resthaven Mount Gambier

    Resthaven has been notified that a resident at Resthaven Mount Gambier has tested positive for COVID-19.

    Unfortunately, the site is now considered an outbreak site.

    As a result, we have initiated our COVID-19 outbreak management plan. To keep our community informed, we will maintain regular communication via text message.

    Visiting is limited to those known as Partners in Care and named visitors. Prior to visiting, we suggest either confirming visiting arrangements with the primary contact or calling the site for clarification.

    Residents in areas that are not affected by the outbreak continue to be free to move about the site, enjoying both the indoor and outdoor areas, and practicing COVID-19 friendly behaviours such as physical distancing and hand hygiene.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, please ensure you sign in using the QR code and electronic visitor management system on entry via the main doors, and allow time for this process.

    If you have any symptoms of COVID-19, are unvaccinated for COVID-19 or are deemed a close contact of a positive case, you are not permitted to enter.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with the latest information as soon as possible.

    Resthaven is pleased to advise that the site is not currently restricting visitors. Primary resident contacts are notified of any exposures or outbreaks at the site. Prior to visiting, we suggest either confirming visiting arrangements with the primary resident contact or calling the site for clarification on the day to confirm. Thank you for your patience and cooperation.

    We are pleased to announce that, effective Friday 11 March, normal visiting arrangements have been reinstated at all Resthaven residential aged care homes.

    Residents are free to move around the site. Due to the high numbers of community transmission of COVID-19 in South Australia, the interim visiting arrangements will remain in place at this time.

    Visiting

    Monday to Friday: 10am until 12 noon, and 2pm until 4pm.

    Weekends and public holidays: 1pm until 5pm.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, visiting hours and times will be restricted to one visit by a maximum of two people, per resident, per day.

    Please ensure you sign in using the QR code and electronic visitor management system. If you have any symptoms of COVID-19, or are deemed a close contact of a positive case, you are not permitted to enter. Please also be aware that all visitors to an aged care facility are now required to have a COVID-19 Booster Vaccination when eligible. Please show your evidence of your booster vaccination on entry so it can be uploaded to the Visitor Management System.

    Whilst there is significantly high numbers of COVID-19 transmission in South Australia, SA Government and SA Health are asking people to limit unnecessary time in the community. In the interest of keeping our vulnerable community safe, we support this approach and strongly discourage all residents from leaving the site.

    We continue to liaise with SA Health and the Australian Department of Health, and thank our site communities for their ongoing patience and cooperation.

    Unfortunately, Resthaven has been notified that some staff members at Resthaven Mt Gambier have tested positive to COVID-19. No close contacts have been identified.

    Under the SA Health guidelines, the site is considered a COVID-19 Exposure Site, and some residents are being tested as a precautionary measure.

    The primary contact for each resident will receive regular communication via text message.

    Residents are free to move about the site, and interim visiting arrangements will continue for visitors who meet all existing entry requirements.

    We are very pleased to advise all residents tested have now returned negative results and the COVID-19 exposure is declared resolved. Residents are now free to move about the site and have we have recommenced some interim visiting arrangements for visitors who meet all existing entry requirements.

    Please be aware that from 29 January 2022, all visitors to an aged care facility will be required to have a COVID-19 Booster Vaccination within 4 weeks of becoming eligible.

    Please show your evidence of your booster vaccination on entry so it can be uploaded to the Visitor Management System.

    We are pleased to advise that SA Health have updated their guidelines for Residential Aged Care sites in managing COVID-19 Outbreaks. As a result we have reviewed our current restrictions in line with this new advice.

    Residents are now free to move about the site, and we are able to recommence some visiting arrangements for visitors who meet all existing entry requirements.

    We strongly encourage residents not to leave the site, due to risk of exposure in the community, however if a resident does go out, they should wear a mask at all times, ensuring social distancing and regular use of hand sanitiser.

    Visiting

    Monday to Friday: 10am until 12 noon, and 2pm until 4pm.

    Weekends and public holidays: 1pm until 5pm.

    Whilst South Australia continues to have a high level of community transmission of COVID-19, visiting hours and times will be restricted to one visit by a maximum of two people, per resident, per day.

    Please ensure you sign in using the QR code and electronic visitor management system. If you have any symptoms of COVID-19, or are deemed a close contact of a positive case, you are not permitted to enter.

    Unfortunately we have been advised that a staff member who worked at Resthaven Mount Gambier on 5 January 2022, has returned a positive COVID-19 result.

    Contact tracing is underway, testing of residents deemed close contacts is being arranged, and we will notify primary contacts of the results as soon as possible.

    As a result we have, once again, initiated our COVID-19 outbreak management plan. All residents are required to remain in their rooms with additional PPE in place, extra support and regular monitoring. The site is now closed to visiting and residents are unable to leave the facility.

    We are working closely with SA Health and following their direction and the Emergency Management (RACF) direction.

    We appreciate your support at this difficult time, and ask you to limit contact with the site, in particular today, whilst staff prepare to manage this situation.

    All Resthaven Mount Gambier staff and volunteers, and 89% of residents are fully vaccinated.

    We continue to liaise with SA Health and the Australian Department of Health and will update the website with the latest information as soon as possible.

    More information is available at www.sahealth.sa.gov.au/COVIDpositive

    For the latest public advice, call the SA Health Coronavirus Information line 1800 253 787

    We are pleased to advise that all COVID-19 tests have now returned negative results, and we are able to recommence some visiting from 10am today for visitors who meet all existing entry requirements.

    However, whilst South Australia continues to have a high level of community transmission of COVID-19, visiting hours and times will be restricted to one visit by a maximum of two people, per resident, per day.

    Visiting times are now as follows:

    Monday to Friday 10am until 12 noon, and 2pm until 4pm

    Weekends and public holidays from 1pm until 5pm

    Alternative ways to connect with your family member through video or telephone calls can be arranged. Please contact the site directly and speak with the Lifestyle Coordinator to make a booking.

    Residents are free to move around the facility, with social distancing enforced. We strongly encourage residents not to leave the site, due to the risk of exposure in the community. However, if a resident does go out, they should wear a mask at all times, ensure to practice social distancing and regular use of hand sanitiser.

    Resthaven has appreciated the lovely messages of support from families and friends over the last two weeks. Thank you.

    All Resthaven residential aged care sites are currently closed to general visiting.

    The primary contacts of residents at all sites are receiving regular communication via text message and we are regularly updating this page. If you plan to visit one of our sites, please check this link first for the latest visiting information. Thank you for your understanding.