Visiting Arrangements at Residential Aged Care Homes

January 30, 2024

Unless it poses a health risk to our community, family involvement, and visits from relatives and friends, are supported and encouraged.
There are no set visiting hours, and visitors are welcome at any reasonable time. Children are always welcome under supervision.
When you visit, we ask that you take advantage of the gardens and outside courtyard areas where possible, weather permitting.
Please do not visit if you are feeling unwell.
If you plan to go for an outing with a resident, please remember to sign the resident in/out using the sign in/out sheet at reception.
We ask visitors to adhere to infection control measures where required, such as continuing to maintain frequent hand hygiene. There are plenty of hand-hygiene stations at each site.
Please follow staff instructions and notices.
Visitors are no longer required to be vaccinated against COVID-19 or Influenza, although it is strongly recommended due to the vulnerability of older people.
When visiting one of Resthaven’s residential aged care homes, we recommend that you undertake a Rapid Antigen Test (RAT) prior to, or on entry. RATs and surgical masks are available at the entry to the site.
Visitors and staff are not required to wear a mask, unless there is a COVID-19 positive resident at the home.
If you test positive for COVID-19, you are not to visit for 7 days.

We thank you for your support and understanding.