• Diversity

    Resthaven acknowledges the traditional owners of the lands on which its services are delivered. We pay our respects to elders past, present and future.

    Resthaven is a richly diverse South Australian community, founded on the principles of inclusion and unity, embracing and respecting each person’s beliefs, culture, language, sexual orientation, gender identity, lifestyle, life experiences and values.

    We support all older people through tailored assistance, acknowledging and respecting that each person’s needs and preferences are different, influenced by their diverse backgrounds and life experiences.

    This includes:

    • Working in partnership with each person to understand their unique cultural needs and lifestyle, and co-designing and providing services that are responsive to their individualised needs.
    • Providing cultural safety to our customers: so they feel comfortable and safe being themselves, and their personal identity is respected.
    • Delivering training to our staff in diversity and inclusion, and where possible, matching staff with a similar language and background as the older person.
    • Being guided by each person on whether they want to talk about their past and how much they want to reveal about their lived experiences.
    • Improving accessibility to information and resources;
      • In a number of languages, click here for help in your language
      • Google Translate* tool (top of this website) converts the text to the language you prefer
      • Accessibility menu tool (bottom of this website) to navigate our website in different ways; converting written text to spoken word, adjust contrast, change text size and text spacing for personalised reading experiences

    Visit ‘Other Languages’ on the My Aged Care website

    How to get started with My Aged Care
    Do you need help in your language?

    Did you know that Resthaven’s employees come from 81 different countries and our clients & residents from 108 countries?’

    38% of our staff are born overseas, with 31% of our staff speaking a language other than English. In fact, there are 70 languages other than English spoken by our staff!

    happy-seniors


    Resthaven Western Community Services Client - Theodore and Manager Franco with iPad

    Makironi Gora, Resthaven Marion

    *Please note: Google Translate is a free translation service that provides instant translations between different languages. It uses pattern recognition and the quality of the translation depends on the number of translated documents that are available online. Therefore, the quality may vary between languages. As the translations cannot be considered exact, they should only be used as a rough guide. Resthaven is not responsible for any incorrect or inaccurate translations by Google Translate.