Diversity

Resthaven acknowledges the traditional owners of the lands on which its services are delivered. We pay our respects to elders past, present and future.

Resthaven is a richly diverse South Australian community, founded on the principles of inclusion and unity, embracing and respecting each person’s beliefs, culture, language, sexual orientation, gender identity, lifestyle, life experiences and values.

We support all older people through tailored assistance, acknowledging and respecting that each person’s needs and preferences are different, influenced by their diverse backgrounds and life experiences.

This includes:

• Working in partnership with each person to understand their unique cultural needs and lifestyle, and co-designing and providing services that are responsive to their individualised needs.
• Providing cultural safety to our customers: so they feel comfortable and safe being themselves, and their personal identity is respected.
• Delivering training to our staff in diversity and inclusion, and where possible, matching staff with a similar language and background as the older person.
• Being guided by each person on whether they want to talk about their past and how much they want to reveal about their lived experiences.
• Improving accessibility to information and resources;
  • In a number of languages
    Do you need help in your language? View our publications available in other languagesVisit ‘Other Languages’ on the My Aged Care website
    
  • Accessibility menu tool (bottom of this website) to navigate our website in different ways; converting written text to spoken word, adjust contrast, change text size and text spacing for personalised reading experiences
  • Google translation bar (top left corner of this website): Select your preferred language from the pull-down menu. NOTE: The Google translation bar appearing is subject to web browser preferences and settings

Did you know that Resthaven’s employees come from 91 different countries and our clients & residents from 120 countries? Around 58% of our staff are born overseas, with 54% of our staff speaking a language other than English. In fact, there are 65 languages other than English spoken by our staff!

‘With Aboriginal and Torres Islander nurses as part of the care team for culturally diverse clients, Resthaven helps facilitate positive relationships and provides our clients with an advocate who has a deeper understanding of their cultural needs and care requirements’. – Resthaven Registered Nurse