• Qualified nursing staff, with Nurse on duty 24/7
• Your own room with private ensuite and telephone/internet connection
• Dietitian approved meals, cooked fresh on-site, with different menu choices available to suit cultural needs if required
  View a menu example and learn about our consultation process.
• Visitors are welcome to join you for meals (please book in advance)
• Lifestyle social and recreational  programs
  Learn more about your lifestyle at Resthaven
• Meaningful activities that support mental and physical wellbeing, including culturally specific activities on request
• Bus trips
• Hairdressing salon
• Visits from mobile shop vendors and an on-site shop or mobile shop trolley
• Internet café
• BBQ area
• Areas available for family events
• Personal linen and laundry service
• Beautifully maintained garden areas

• Access to health care professionals such as dentists, podiatrists, physiotherapists and speech pathologists (fees may apply)
• Interdenominational inclusive spiritual services
• Memory Support design features. We offer secure areas dedicated to the provision of ongoing specialised care for those living with dementia. Learn more about Resthaven’s approach to dementia care
• Qualified nursing staff
• Pain management programs
• Highly trained clinical team to assess complex health care needs
• Specialist Palliative care support and information via our Palliative Care Nurse Practitioner
• If your preferred language isn’t English, there may be staff on site who can speak your language to assist you with your communication needs
• A Companion Service which supports residents to visit offsite locations in the company of an appropriately skilled Resthaven staff member. This service is provided via Lifestyle Choices Plus.
  Download the brochure here.

“My experience has been that I am listened to, respected and heard.”

Learn about our Specialised Services

At Resthaven, we are committed to supporting and protecting the rights of our residents and clients, while recognising their responsibilities as well.

This commitment is part of our ongoing aim to deliver high-quality services, meeting the needs of the people we support.

Living in a residential community environment at Resthaven involves being accorded certain rights and accepting the responsibilities associated with living with others.

From time to time, meetings for all residents are held to discuss issues and planning matters. These meetings are a useful forum for issues and opinions to be raised with management.

Resthaven encourages feedback and welcomes your suggestions for improvement.

Resthaven supports your rights through the Australian Government’s Charter of Aged Care Rights.

Learn about your rights as stated in the Charter of Aged Care Rights

You are welcome to visit our feedback page or send us your comments via email.

The Australian Government Department of Health has developed A Charter of Aged Care Rights booklet to support understanding of the new Charter of Aged Care Rights.

This booklet is available in English, and 18 other languages.

Download the Charter of Aged Care Rights Booklet

A Restraint Free Approach

Resthaven practices a restraint free approach wherever possible, and does not support any restraint action or device that does not have the consent of the resident/client/representative.

What is a restraint free approach?

A restraint free approach means no restrictive practice, words, devices or actions will interfere with a person’s ability to make a decision or restrict their free movement.

Resthaven residents and clients are provided with restraint free options to ensure their safety.

Restraint free approaches may include:

• Individual and group social activities
• Safe walking areas
• Appropriate signage and visual reminders to aid orientation
• Alarm systems used to alert staff of a resident’s whereabouts.

Resthaven staff ensure that resident needs, such as hunger and thirst, continence management, or unrelieved pain, are promptly attended to and managed.

Download our brochure ‘Resthaven practices a restraint free approach.’