About Residential Aged Care

Living at Resthaven

Move into a community where you are supported by caring staff to continue leading your life, your way.

When you move into a residential aged care home (nursing home) at Resthaven, we are committed to making you feel welcome. Visitors are welcome and encouraged at all reasonable times. In exceptional circumstances, such as a public health concern, visiting may be restricted, impacting on visiting times and opportunities. Please check with reception.

Our staff are qualified, insured, and police checked, providing dedicated and affordable support. Staff are offered ongoing training. All Residential Services Managers are Registered Nurses.

“Resthaven is the best place in the world”

What to expect at Resthaven

All the comforts of home are provided for, as well as additional services including:

Qualified nursing staff, with Nurse on duty 24/7
Your own room with private ensuite and telephone/internet connection
Dietitian approved meals, cooked fresh on-site, with different menu choices available to suit cultural needs if required
View a menu example and learn about our consultation process.
Visitors are welcome to join you for meals (please book in advance)
Lifestyle social and recreational programs
Learn more about your lifestyle at Resthaven
Meaningful activities that support mental and physical wellbeing, including culturally specific activities on request
Bus trips
Hairdressing salon
Visits from mobile shop vendors and an on-site shop or mobile shop trolley
Internet café
BBQ area
Areas available for family events
Personal linen and laundry service
Beautifully maintained garden areas

Access to health care professionals such as dentists, podiatrists, physiotherapists and speech pathologists (fees may apply)
Interdenominational inclusive spiritual services
Memory Support design features. We offer secure areas dedicated to the provision of ongoing specialised care for those living with dementia. Learn more about Resthaven’s approach to dementia care
Qualified nursing staff
Pain management programs
Highly trained clinical team to assess complex health care needs
Specialist Palliative care support and information via our Palliative Care Nurse Practitioner
If your preferred language isn’t English, there may be staff on site who can speak your language to assist you with your communication needs
A Companion Service which supports residents to visit offsite locations in the company of an appropriately skilled Resthaven staff member. This service is provided via Lifestyle Choices Plus.
Download the brochure here.

“My experience has been that I am listened to, respected and heard.”

Learn about our Specialised Services

Resthaven Lifestyle Choices Plus

Resthaven Lifestyle Choices Plus offers some additional enhanced services that are available for purchase by, or on behalf of, residents.

Our Companion Service was introduced in 2017 across all of our homes and was very well received by residents and families. Many residents have taken advantage of being able to book one of our capable and trusted staff members to accompany them on a personal outing, to appointments, or have additional personal visits on site.

Learn more about our Companion Service

In response to feedback received from residents, we are trialling a new exercise program at some sites aimed at assisting balance, improving core strength and physical fitness. Classes are run three times a week by a qualified physiotherapist and residents with private health extras cover can claim back some of the expense.

We are also exploring additional catering options such as offering a special High Tea event or supplying a barbeque or picnic pack for a family get together.

Find out more about High Tea at Resthaven

We are so pleased to offer these additional services to interested residents and families to further enhance their quality of life.

Speak with reception staff to arrange.

Apply for a Resthaven Aged Care Home (nursing home)

elderly ladies chatting in garden

Your life, your way.

We encourage independence, giving personalised care and support when it is needed.

Find out how to apply for residential care here

Contact our friendly Accommodations Team on (08) 8373 9113 for an obligation free chat and to discuss your options.

Aged Care Rights

At Resthaven, we are committed to supporting and protecting the rights of our residents and clients, while recognising their responsibilities as well.

This commitment is part of our ongoing aim to deliver high-quality services, meeting the needs of the people we support.

Living in a residential community environment at Resthaven involves being accorded certain rights and accepting the responsibilities associated with living with others.

From time to time, meetings for all residents are held to discuss issues and planning matters. These meetings are a useful forum for issues and opinions to be raised with management.

Resthaven encourages feedback and welcomes your suggestions for improvement.

Resthaven supports your rights through the Australian Government’s Charter of Aged Care Rights.

Learn about your rights as stated in the Charter of Aged Care Rights

You are welcome to visit our feedback page or send us your comments via email.

The Australian Government Department of Health has developed A Charter of Aged Care Rights booklet to support understanding of the new Charter of Aged Care Rights.

This booklet is available in English, and 18 other languages.

Download the Charter of Aged Care Rights Booklet

A Restraint Free Approach

Resthaven practices a restraint free approach wherever possible, and does not support any restraint action or device that does not have the consent of the resident/client/representative.

What is a restraint free approach?

A restraint free approach means no restrictive practice, words, devices or actions will interfere with a person’s ability to make a decision or restrict their free movement.

Resthaven residents and clients are provided with restraint free options to ensure their safety.

Restraint free approaches may include:

Individual and group social activities
Safe walking areas
Appropriate signage and visual reminders to aid orientation
Alarm systems used to alert staff of a resident’s whereabouts.

Resthaven staff ensure that resident needs, such as hunger and thirst, continence management, or unrelieved pain, are promptly attended to and managed.

Download our brochure ‘Resthaven practices a restraint free approach.’

We'd like to hear from you

Tell us what you think, it’s easy!

You can:

Call (08) 8373 9000 (during office hours)
Download the complete a ‘We’d like to hear about you’ brochure, or
Fill our the contact form below.

Interpreters can help if you call the Translating and Interpreting Service (TIS) on 131 450.

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Enquiring about employment? Please contact us via our careers page.