• Financial Information

    thumbs upAt Resthaven, we believe that affordable aged care should be accessible to all, across the full spectrum of financial means.

    Call Resthaven now on 1300 13 66 33 for more information.

    We encourage individuals to meet with a Resthaven representative to discuss and begin to understand what is possible.

    This conversation can occur even before the person is allocated a package from the National Wait List for a particular level of Home Care Package – while they are waiting for a package to become available.

    Resthaven does not charge exit fees

    Cost of services

    Each person contributes towards the cost of their services.

    You can choose to pay for your choice of services through Resthaven’s full fee paying program, Lifestyle Choice Plus, with no waiting or assessment needed.

    The Australian Government subsidised programs cover the majority of the cost.

    Contact Resthaven on 1300 13 66 33 during office hours to discuss your needs or the Australian Government My Aged Care contact centre on 1800 200 422.

    Commonwealth Home Support Programme

    The Commonwealth Home Support Programme (CHSP) offers subsidised entry-level aged care support.

    The Commonwealth Home Support Programme promotes independence through physical and emotional well-being, social participation and access to the community. This is a ‘wellness approach.’

    This program provides a basic level of support that may include assistance with personal care, showering and dressing, preparing meals, housework, laundry, shopping and transport.

    The choice of CHSP services is limited, and provided on an hourly basis. There is no income assessment to access the CHSP, and the age pension will not be affected by personal contributions to the cost of services. Services are limited, and should a person’s circumstances change, they may be assessed and approved for a higher level of care.

    Download the Commonwealth Home Support Programme (CHSP) Client Fees

    The Commonwealth Home Support Programme also subsidises allied health services and self-management programs. Resthaven’s wellness centres offer individual and group support.

    Download the Commonwealth Home Support Programme (CHSP) Nursing & Allied Health Services Client Fees

    Home Care Packages

    Home Care Packages offer a higher level of care and support to stay at home longer.

    ‘Packages of care’ are allocated in levels one to four, with the higher levels offering more flexible support and choice, working to a budget.

    ‘Packaged care’ is charged on days (rather than hourly services), regardless of what particular day services are provided, with a set daily allocation, based on the level of the care package. There is a set personal contribution per day.


    There are regulatory guidelines regarding Home Care Package fees: a daily basic fee of up to 17.5% of the age pension, the value of the Home Care Package subsidy at the level for which the person is eligible, an administration fee and a case management fee. In addition, there are means testing implications that impact on the level of subsidy for each package.

    1. Each person’s situation is addressed and takes into account their particular circumstances and needs.
    2. A draft budget may then be prepared and negotiated with the individual to determine fees and their choice of services.

    The Department of Veterans’ Affairs provides a subsidy to approved veterans and their families, and can advise on individual circumstances.

    Download the Home Care Package Pricing Schedule

    How much does it cost?

    Home care services are based on a fee for service. The amount you contribute depends on your income and the number of services you require.

    These services are primarily funded by the Australian Government, with an expectation that ‘gap’ fees are your responsibility. Costs will vary, but are designed to be affordable.

    Contact Resthaven Community Services on 1300 13 66 33. We can give you a quote over the phone, and facilitate your application through My Aged Care.

    Click here to access My Aged Care’s Fee Estimator

    What if I’m not eligible for a subsidised service?

    If you are not eligible for a government-funded package, you can still access Resthaven services.

    Our services are available on a full fee-for-service basis via our Affordable Private Services program, Lifestyle Choices Plus.

    Find out about Resthaven’s Lifestyle Choices Plus
    Please contact Resthaven Community Services on 1300 13 66 33 for more information.

    Do you want to remain living at home, leading an independent lifestyle?