Resthaven's Privacy Policy
Resthaven openly embraces the Privacy Act 1988 and each of the Australian Privacy Principles. The Privacy Principles define how Resthaven handles your personal information.
Resthaven openly embraces the Privacy Act 1988 and each of the Australian Privacy Principles. The Privacy Principles define how Resthaven handles your personal information.
All personal and private information held by Resthaven will be collected and managed in accordance with thePrivacy Act 1988 (Cth) and the Australian Privacy Principles.
Personal information is managed in an open and transparent way.
Consent to collect personal information will be sought prior to its collection and the person will be informed regarding the purpose for which the information is sought, the main consequences if the required information is not collected and the main bodies to which the information may be provided.
The personal information held in respect of an individual will remain accessible to the individual.
Where practicable, individuals will have the option of not identifying themselves, or using a pseudonym when dealing with Resthaven in relation to a particular matter.
Personal information is only collected to the extent to which it is reasonably necessary consistent with our obligations as an employer and provider of services to older people.
Sensitive personal information is only collected subject to:
Personal information will be collected only by lawful and fair means and will be collected from the individual concerned unless they have given consent to the collection of information from someone other than the individual or it is unreasonable or impractical to do so.
If Resthaven receives unsolicited personal information, a determination will be made whether or not Resthaven could have collected the information consistent with Australian Privacy Principles.
If collecting the information would not have been consistent with the Australian Privacy Principles and the information is not contained in a Commonwealth record, the information will not be used/ recorded by Resthaven and will be destroyed or de-identified, if lawful and reasonable to do so.
Personal information will not be disclosed to another person unless the recipient of the information is a responsible person for that individual; and
Personal Information will not be used or disclosed for the purpose of direct marketing.
No information will be disclosed to an overseas recipient unless the recipient of the information is a responsible person for that individual; and
A government related identifier will not be adopted unless required or authorised under an Australian government law.
A government related identifier will not be disclosed unless:
Personal Information will be held/stored in a manner that protects it from misuse, interference and loss, unauthorised access, modification and disclosure.
Personal information will be disposed of in accordance with the State Records Act 1997 (SA). Information that is no longer required and able to be destroyed will be destroyed.
Requests for access to personal information will be responded to within a reasonable period.
Resthaven endeavours to maintain reliable and accurate information and will take necessary steps to correct information where it is inaccurate, out of date, incomplete, irrelevant or misleading.
Notwithstanding that employee records are exempt from the Privacy Act, employee information held by Resthaven will be maintained confidentially and securely, only used for appropriate purposes and will not be disclosed to external parties.
If you have any concerns or queries about our privacy policy, or if you would like further information about the way Resthaven handles personal information, please telephone our Privacy Officer on 08 8373 0211.
In the event that Resthaven is subject to a data breach, we will act immediately to contain the data breach, undertake a preliminary assessment and evaluate the risks.
Where our assessment indicates the breach is likely to result in serious harm to one or more individuals, we will prepare a statement for the Office of the Australian Information Commissioner. Affected individuals will also be notified of the data breach, including a description of the breach, the kinds of information concerned, and recommended steps for resolution.