Frequently Asked Questions
Click on a topic below to view FAQs about each of our services:
On 1 July 2019, new Aged Care Quality Standards commenced, and the Aged Care Quality and Safety Commission have produced a video to show us what that will mean for consumers and their families.
Watch the video to see what the new Standards mean for you.
The video has also been translated in 25 languages including Arabic, Armenian, Cantonese, Dutch, French, German, Greek, Hindi, Hungarian, Italian, Korean, Latvian, Macedonian, Polish, Portuguese, Russian, Serbian, Spanish, Tagalog, Turkish, Ukrainian and Vietnamese.
You can find links to those videos here: https://www.agedcarequality.gov.au/resources/translated-standards-consumer-video