• Palliative Care

    Focusing on quality of life.

    Palliative Care Nurse Practitioner Peter Jenkin consultsResthaven provides palliative care and support for residents and clients with a chronic illness or condition.

    Palliative care is not just about end of life. When treatment focus is changed from ‘cure’ to ‘care’ it can greatly improve the quality of life of residents, clients, and their families.

    Our philosophy aims to maintain or improve quality of life through the prevention and relief of suffering. This can include:

    • Controlling physical symptoms, such as pain
    • Support with emotional, social or spiritual needs
    • Support for carers and family
    • Respect and support of individual choices.


    Palliative and end of life care is everyone’s business, not just the domain of nurses and doctors. Dying is more than just a physical process requiring clinical/medical care. It involves social, cultural, spiritual and other domains of a person’s life.

    Anastasia palliative care quote

    Resthaven staff and volunteers have much to contribute to this, whether it be direct clinical care, supporting family members, or coordinating services and resources. Resthaven provides training to ensure they are competent and confident in what is sometimes challenging but also rewarding work.

    Resthaven provides specialist support when there are complex clinical and psychosocial needs.

    Resthaven was asked ‘Ten Questions about Palliative Care’ by Palliative Care Australia

    Click here to read the answers



    All of the care was wonderful, but the palliative care was just beautiful. The staff were always friendly and kind. From carers, nurses, housekeeping, laundry, admin and everyone else – right from the top, across the site. We cannot express how much we thank you and mum called this her home and loved it here. This was always her first choice.

    — Family of an Aberfoyle Park resident

    We can provide you with a number of Palliative Care resources to help you during this difficult time.

    Resthaven employs a Palliative Care team to support residents and their family/significant others in:

    The Palliative Care team works with nursing and care staff to direct delivery of high quality palliative care and end of life care for residents. Staff are provided with education and training to meet delivery of this care.

    In residential services, staff such as the coordinating chaplain, social worker, and volunteers, work with nursing and care staff and medical practitioners to foster a team approach to meet emotional, social, and spiritual needs and preferences of residents respecting individual choices.

    Bereavement support for family and significant others is provided as needed.

    Learn about Advanced Care Planning

    A palliative care plan may include:

    • Various care options, nursing support and pain management that may be available
    • Management strategies for pain and other symptoms.
    • Advice and emotional, spiritual and culturally appropriate support; and how this might be provided.


    • Support for family members throughout the decision-making process; explanations for all those involved and what they might expect.
    • An outline of the support staff can offer through the palliative phase and the bereavement process.
    • Should extra nursing support be required, additional hours of assistance may be purchased.

    listening over lunchAt Resthaven, we provide pastoral care in all aspects of living; engaging the whole person physically, mentally, emotionally and spiritually.

    Coordinating Chaplains are aware of the personal impact of changing circumstances, tragedy, and end of life issues, and are skilled at sensitively relating to people in times of need.

    Find out more about Pastoral Care

    Caring for someone with dignity and comfort at the end of their life is very important. It is an honour to care for someone in their last days.

    Resthaven’s clinical services team supports the spiritual, emotional and cultural wellbeing of the person who is nearing their end of life, and that of their loved ones. Resthaven staff ensure that a person is kept as physically comfortable as possible and reinforce the important, routine comfort measures such as pain relief, ensuring comfortable positioning, skin care, continence care, and mouth and eye care.

    Resthaven staff will use comfort items such as lubricating eye drops to promote and maintain comfort, or a warm wet face washer to soothe the eyes.

    It’s the little comfort things that make all the difference.

    Click here to read Resthaven’s Palliative Care Clinical Nurse, Karen Gregory’s blog post ‘Tackling eye and mouth care at end of life’, on CareSearch.

    Palliative Care Resources

    Resthaven Resources

    Click here to view our Palliative Care publications

    Click here to view our other Resthaven publications

    External Resources

    Palliative Care Australia

    Australia’s national peak body for palliative care. palliativecare.org.au

    Booklet: Understanding Grief

    The Palliative Care Council of South Australia

    202 Greenhill Rd, Eastwood, SA, 5063
    Phone: (08) 8291 4137


    A free online resource for health and aged care practitioners and consumers, carers and their families on end of life and palliative care issues. www.palliaged.com.au

    The Commonwealth Government has funded the development and maintenance of this site to ensure everyone has access to high quality, reliable evidence-based information, guidelines, tools and resources.

    The Australian Centre for Grief and Bereavement

    Free grief counselling to aged care recipients, their families, loved ones and aged care staff: Phone 1800 22 22 00 or download “My Grief” app available at www.aged.grief.org.au or via the Google Play and Apple Stores.

    beautiful sunrise


    Government Resources

    My Aged Care: End of Life Care

    Information for people living in the community or residential aged care homes. www.myagedcare.gov.au/end-life-care

    Caring for someone at the end of their life www.myagedcare.gov.au/caring-someone/caring-someone-end-their-life


    End of Life Directions for Aged Care (ELDAC) is a free resource funded by the Australian Government Department of Health to support quality care for older Australians at the end of life.

    Evidence-based toolkits bring together information and resources for workers across different areas such as: Recognising the End of Life, Assess Palliative Care Needs, Manage Dying, After Death Care and Bereavement, Organisational Support and End of Life Law.

    These toolkits are free and available on the ELDAC website, with a supporting Helpline 1800 870 155 during office hours.

    Palliative Care Connect

    A state-wide service funded by the Australian Government through the Palliative Care Navigation Pilot program, that provides information and links to palliative care and bereavement supports to south Australians. Their information line 1800 725 548 is available for people with life-limiting illnesses, palliative or end of life, their family members, friends, and carers, as well as healthcare professionals.

    For the bereaved | SA Health

    A website which lists a selection of high-quality online bereavement resources, alongside links to online and face-to-face services available to all South Australians.

    SA Health-funded resource from Flinders University

    When someone dies in Residential Aged Care — Grief and Loss for Families

    CareSearch, the palliative care knowledge network

    An online resource designed to help those needing relevant and trustworthy information about palliative care. Funded by the Australian Government as part of the National Palliative Care Program. www.caresearch.com.au

    Click here to watch CareSearch videos. Information and support is provided in various languages.