Visiting arrangements at Resthaven Residential aged care homes
The following visiting times currently apply for visitors to all Resthaven Residential aged care homes:
Visiting hours:
- Monday, Wednesday, Friday: 10am to 4pm
- Tuesday and Thursday: 10am to 4pm AND 6pm to 8pm
- Saturday: 1pm to 5pm
- Sundays: 1pm to 3pm
- January Public Holidays (including New Years Day and Australia Day): 10am to 4pm
Christmas Day visiting hours:
Visiting hours for Christmas Day on Friday 25 December have been reviewed to provide adequate time for families and friends to visit residents on this important day.
- Morning: 9am to Midday
- Afternoon: 2pm to 5pm
- Evening: 6pm to 8pm.
Masks are no longer required when visiting a residential aged care home.
View and download the COVID-19 Information for residents and families factsheet.
View and download the End of Life Care Pathway Visitation factsheet.
Outings
Residents may leave the home, noting that SA Health continues to recommend wearing a mask in public where physical distancing cannot be maintained.
If residents choose to leave the site, we request information be provided about where the resident is going and with whom they are travelling/visiting to assist with contact tracing. Staff will discuss risks of leaving the site with the resident/representative.
Should there be a change in the current COVID-19 situation in South Australia, visiting times and arrangements may need to be reviewed.
You can view and download the Guidance for Residents and Families for External Outings and Gatherings here.
Resthaven thanks you for working together with us to maintain the health and safety of everyone at the home.
Communication with families / friends
Resthaven provides updates to each resident and their primary contact person (as listed in our resident information system). We appreciate that the primary contact will keep other members of the family and/or significant others updated by sharing this information. Please advise the site promptly of any changes to contact details.
Should you have any queries related to the current situation, please speak with your site Manager Residential Services.
For additional information please refer to the SA Health Fact Sheet
For the latest public advice, visit www.health.gov.au or call the National Coronavirus Health Information Line on 1800 020 080.
An Older Persons COVID-19 Support Line is available to provide information, support and connection for older people during this period. COTA Australia, National Seniors, Dementia Australia and the Older Person’s Advocacy Network have collaborated to deliver this service. Older Australians, their families, friends and carers can FREECALL 1800 171 866 to discuss COVID-19 related concerns.
These arrangements are subject to change, so please check with staff prior to visiting. Thank you!